Terms of Use, Legal Liability, and Privacy Policy

Effective Date: January 1, 2025  |  Last Updated: October 25, 2026

Quick, Friendly Summary
  • Ask Aunt Starling offers astrology insights for entertainment and inspiration, not medical, legal, financial, or psychological advice.
  • We collect only what we need to generate your chart and run the site (e.g., birth data you give us, basic device/usage data).
  • We use only our own first-party cookies, to keep you signed in and remember your sign-in choices, and no advertising or tracking cookies. See the cookie list.
  • Your data is for internal use only. We never sell, rent, or share it with third parties for their own use or marketing, ever. A few trusted providers (DigitalOcean for hosting, Supabase for the database, Backblaze for encrypted backups, Anthropic for AI readings, Google and Apple for sign-in, Resend for email, Stripe for payments, and a handful of weather and messaging services listed below) process it only to run Ask Aunt Starling on our behalf; we disclose data otherwise only if required by law. See our providers.
  • You can edit or delete your family members, and delete your whole account, yourself at any time from your account page. You can also download a copy of your data there. For anything else, email us at askauntstarling@gmail.com.
  • Using the site means you accept these Terms & this Privacy Policy.

1. Purpose of the Site

Ask Aunt Starling (“we,” “us,” “our”) provides astrology-based insights, spiritual guidance, and entertainment content on askauntstarling.com (the “Site”). Our services are for informational and entertainment purposes only. They are not a substitute for professional advice.

Who you are agreeing with. The Site and the Aunt Starling service are run by Ask Auntie LLC, a Texas limited liability company. When you use the Site, create an account or subscribe, your agreement for the service is with Ask Auntie LLC. Payments are the one exception: Sold Through Link, LLC, a Stripe company, sells the subscription to you as Merchant of Record, as section 5 explains.

Agreeing to these Terms. By using the Site, creating an account or subscribing, you agree to these Terms and this Privacy Policy. If you do not agree, please do not use the Site.

2. Legal Liability Disclaimer

  1. No Professional Advice. Site content is not medical, psychological, legal, or financial advice. Consult qualified professionals for those matters.
  2. AI Readings. Readings are written with the help of artificial intelligence from astrological calculations. They are interpretations for reflection and entertainment, they can be wrong or contradict each other, and they do not predict what will happen. Please do not make decisions about anyone's health, safety, schooling, money or relationships, or about a child, based on a reading.
  3. Limitation of Liability. To the fullest extent permitted by law, Ask Aunt Starling and its owners, contributors, and affiliates are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss arising from your use of or reliance on the Site, including interruptions or errors. Ask Aunt Starling’s total liability to you for all claims relating to the Site or these Terms is limited to the greater of the amount you paid Ask Aunt Starling in the 12 months before the claim arose or US $100. Nothing in these Terms limits liability that the law does not allow to be limited, including liability for fraud, gross negligence or willful misconduct, or your rights under the Texas Deceptive Trade Practices Act or the mandatory consumer laws of the place where you live.
  4. Indemnification. If you misuse the Site or break these Terms, you agree to cover Ask Aunt Starling and its affiliates for the claims, damages, liabilities and expenses that follow from it. This does not apply to your ordinary, permitted use of the Site, and it does not limit any right you have that the law says cannot be given up.
  5. No Guarantee of Availability. We work hard to keep the Site running and accurate, but we provide it “as is” and “as available.” We do not promise that it will always be available, uninterrupted, or free of errors, and we may update or temporarily pause parts of it, for example for maintenance.To the fullest extent the law allows, Ask Aunt Starling disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose and accuracy of any reading.

3. Privacy Policy

3.1 Information We Collect

  • Personal Information You Provide. For example: your name; birth details (date, time, and place of birth); contact info; and account preferences. You may submit birth details to generate a chart before creating an account (tied to a temporary session).
  • Information About Your Family ("Wingmate"). If you add family members, we collect the name, birth details, relationship, and pronouns you provide for them. These people may be minors (e.g., your children). By adding an adult you confirm you have their permission; by adding anyone under 18 you confirm you are their parent or legal guardian. You may request their deletion at any time (see "Your Rights").
  • If you sign in and do not finish setting up. When you sign in but have not created your account yet, we keep your email address, which sign-in method you used, and when you last looked at the setup page. It is there so we can notice you got stuck and offer to help, rather than you simply disappearing. It is not a mailing list, we do not use it to advertise to you, and the record is deleted the moment you finish signing up (or after 90 days if you never do). See 3.7.
  • Automatically Collected Information. Basic technical data needed to serve the Site securely, such as your IP address and browser type (e.g., in server logs). We use a small number of first-party cookies (essential ones, and one functional one) and no advertising, marketing, or third-party tracking cookies. Our own analytics note the rough country your connection comes from, your device type, browser and operating system, and the site that sent you, without storing your IP address (see 3.3).
  • Face ID and passkeys, if you set one up. Your device makes a pair of keys and keeps the private one. We store only the public key, which can check that a sign-in came from your device and can do nothing else, plus the name you give the device and when it was last used. Your face, fingerprint and screen lock never leave your device and we never receive them. If your device syncs passkeys (for example iCloud Keychain or Google Password Manager), that company keeps your passkey under its own terms, labelled with your email address. Removing a device on your account page, or deleting your account, deletes what we hold.
  • Messages you turn on. If you choose them: your mobile number for texts, with a record of the consent you gave, and a push address for each device you allow notifications on (see 6).
  • When you were last here. We keep one date and time: the last occasion you opened a page while signed in. It is overwritten each visit, so it is a single moment and never a history of where you went or how often. We use it to see whether someone we invited has actually been able to get in. It is deleted when you delete your account.

3.2 How We Use Information

  • Generate personalized astrology charts and insights you request.
  • Operate, maintain, secure, and improve the Site.
  • Communicate with you: service notices, and the messages you choose (see 6), including your daily horoscope by email if you leave that box ticked when you make your account.
  • Comply with legal obligations and enforce our Terms.

3.3 Cookies and Tracking

We keep cookies to an absolute minimum. Ask Aunt Starling uses only its own first-party cookies: essential ones that sign you in and run the Site, and one small functional one that remembers which sign-in option you used last. We do not use advertising cookies, cross-site trackers, marketing pixels, or third-party analytics cookies, and we do not sell or share what is stored in these cookies with anyone. Everything below is used internally only, to operate Aunt Starling for you. To understand how the Site is used, we use our own first-party, cookieless analytics, no third party, no cookies, no cross-site tracking, and no advertising. Our analytics never store your IP address: we keep only a daily-rotating, non-reversible hash, so visits can be counted but never tracked across days. At the moment of a visit we look up the rough country your connection comes from, using a database on our own server (nothing is sent anywhere to do it), and keep that with the visit, along with your device type, browser, operating system, the site that sent you and any campaign tags in the link. Visit records are deleted after 90 days. We honor Do Not Track and Global Privacy Control: with either turned on, none of this is recorded. (Our server logs are separate and do record IP addresses; see 3.7.) When you're signed in, we also keep a private, first-party record of how you use your own account (which pages and features) to improve your experience; it's tied to your account, never sold or shared, kept for as long as your account exists, and deleted when you delete your account.

Cookie Type Why we use it Lifespan
session Essential · first-party Keeps you securely signed in, and carries what the Site needs as you move between pages: who you are signed in as (your email address, your name, the account identifier Google or Apple gave us, and for Google your profile picture’s address), an anonymous visit identifier, your time zone, the last chart you viewed, a security token that protects your forms, and anything you are in the middle of. That includes the birth details of a chart you made before signing in, so it can become your account, and, if you use the group outlook, the birth details of the guests you entered. It is cryptographically signed, so it cannot be altered, and encrypted, so someone with access to your browser cannot read what is in it (since 17 September 2026; before that it was signed only, and readable). A shared computer can still use it to act as you while you stay signed in, so sign out there. It is flagged HttpOnly (not readable by scripts on the page) and Secure (sent over HTTPS only), with SameSite=Lax to limit cross-site sending. With “Keep me signed in” ticked (it is, unless you untick it), 30 days from your last visit, renewed each time you come back. Unticked, it ends when you close your browser. Signing out clears it either way.
as_keep_signed_in Essential · first-party Remembers whether you ticked “Keep me signed in on this device”, so the choice is still yours next time. It holds one character — yes or no. It is not HttpOnly, because the tick box on the sign-in page reads it to show you your own current setting; there is nothing in it to protect and nothing in it that identifies you. One year, or until you change the setting.
as_last_method Functional · first-party Marks which sign-in option this browser used last — Google, Apple or an email link — so the sign-in page can show a “Last used” label if you cannot remember which one your account lives under. It holds the method only, never your email address or any identifier: it names a door, not a person. Blocking or deleting it costs you nothing but that label. One year.
beta_access Essential · first-party · temporary While Ask Aunt Starling is in private beta, this records that this browser was given the access link, so you are not asked for the password again. It holds a fixed token that is the same for everyone who has been let in, and nothing about you. It goes away when the beta ends. One year, or until the beta ends.

A few small preferences are kept in your browser’s local storage rather than in a cookie, which means they never leave your device and are never sent to us at all: whether you have dismissed this cookie notice, whether you have dismissed the “install the app” bar, whether you have turned on calm mode, and whether you asked us to always load the space-weather pictures on this device (see NOAA / NASA below). Clearing your browser data clears all of them. Two more things are kept only for the life of a browser tab (session storage) and are gone when you close it: your place in a guided tour, and where you had scrolled to on your Nest. The Site also keeps a copy of its own files (pictures, styles and the offline page) on your device, so it opens quickly and works without a connection; none of that is about you.

If you choose to sign in with Google or Apple, your browser goes to their own sign-in page to authenticate you; any cookies they set there are governed by their own policies. Fonts, icons and interface scripts are served from our own Site (not a third-party CDN), so loading our pages does not expose your IP address to a font or script provider. No payment script runs on our pages at all. When you subscribe we send you to Stripe’s own checkout page at checkout.stripe.com, so Stripe sees your IP address there, as the company taking your payment — but only once you have chosen to go, and never while you are simply reading. The space-weather pictures load from NOAA and NASA only if you press “Show this picture”.

You can block or delete cookies in your browser settings. Blocking the session cookie will prevent you from signing in and using your account, because that is the one that keeps you signed in. The others are conveniences: without them the Site still works, it simply forgets which sign-in option you used last and whether you asked to stay signed in.

3.4 Data Sharing, Internal Use Only

Your information is for internal use only. We never sell, rent, trade, or share your personal data with any third party for their own purposes, advertising, or marketing, full stop. The only outside parties who ever touch your data are the trusted service providers that operate Ask Aunt Starling on our behalf, strictly as processors, under confidentiality, and only as needed to run the Site. We would disclose data otherwise only if we are legally required to by law.

3.4b Sending Your Own Birth Details To Someone

You can send someone a link that carries your birth details, so they can add you to their own charts. It is entirely your choice, and nothing happens unless you do it.

  • The link holds your name, birth date, birth time and birth place — those four things and nothing else. Not your readings, not the people you have added, and no way into your account.
  • Anyone who has the link can see them until it expires, which is 14 days after you make it. Forwarding it passes that on, so send it to the person you mean.
  • We do not record who you sent it to. If we email it for you, we use the address once to deliver the message and keep no copy of it.
  • If you correct your birth time afterwards the link shows the corrected version: it points at your details rather than carrying a copy of them.

3.5 Where Your Data Is Stored & Processed (Our Providers)

To run Ask Aunt Starling we rely on a small set of established providers. Each handles your data only to deliver its service to us, under its own privacy and security commitments (linked). None of them is permitted to use your data for their own purposes.

Provider Role Data it handles Privacy standard
DigitalOcean Cloud hosting, runs our application server and holds data at rest. Everything the app stores, while it is hosted. Infrastructure provider with SOC 2 / ISO 27001-aligned controls; does not access app data for its own use. Privacy policy.
Backblaze Off-site storage for our nightly backup, so a failure of the server does not lose your account. A daily copy of the details you typed in, encrypted before it leaves our server: your account, your people, your murmurations, your saved days and your consent record. Charts and readings are not included; they are rebuilt from your birth details. Holds the file and cannot read it. The key never leaves our server, so Backblaze stores only ciphertext and could not disclose the contents to anyone, including us in error. Privacy policy.
Supabase Managed database, stores your account, charts, wingmate, and saved readings. Account email, birth details, charts, relationships, and generated narratives. SOC 2 Type II, GDPR-aligned, encryption in transit and at rest; processes data only on our instructions. Privacy policy.
Anthropic AI text generation, writes your personalized interpretations (see 3.6). The chart-derived inputs needed for a reading. Readings are written without names: you are addressed as “you”, and everyone else is replaced with a placeholder before anything is sent, with their name put back on our side when the reading comes home. Pronouns are sent, and for family readings how each person is related to you, because the writing needs them. An age goes only as a range (“a child”, “an adult”), never a number (words you type yourself, like a saved day called “Dad turns 60”, go as you wrote them, name replaced), and no birth date or birth year is sent: a solar return goes as a month and year, never its day, and a period of life that began at birth is described that way rather than dated. Never your email, password, address, phone number or payment data. Under its commercial API terms, does not train models on our inputs or outputs and retains them only briefly for safety. Privacy policy.
Google Sign-In (only if you choose to log in with Google). At sign-in, your Google account identifier, email address, name and profile picture’s address. We use them to sign you in and keep them in your session (see 3.3); Google learns that you signed in to us. Governed by Google's policies; we use it only to authenticate you, not to track you. Privacy policy.
Resend Email delivery: your sign-in links and, if you choose them, your daily horoscope, weekly and monthly letters, and alerts. Your email address and the content of each email: for a horoscope or letter, the reading itself, which greets you by first name and names the family members you have added, including any children, with a short note about each; sign-in emails contain only a link. It also carries our own operational email to us, which can include a reader’s email address when something has gone wrong with their account or they have sent us feedback. When we invite someone to our beta, it also carries that invitation to them: their email address and, if we were given it, their first name, neither of which we keep. If you choose to send someone your birth details so they can add you to their charts, it carries that message too: their email address, which we use once and do not keep, and your name. Your birth details are not in the email — it contains a link, and the details are shown only when that link is opened. Transactional email provider; delivers on our behalf (via Amazon SES) and does not use your data for its own purposes. Resend tells us back whether each email was delivered, bounced, or marked as spam, and we keep that outcome beside our record of the send, so we can tell whether a letter actually reached you. We do not use open or click tracking: we never learn whether you read a letter, only whether it arrived. Privacy policy.
Visual Crossing Historical weather, so we can tell you what the weather was on the day you were born. Not your birth date, and not your exact birth place. We ask them for a whole calendar month at a time — “December 1980” — at your birth city’s coordinates rounded to about a kilometre, and we pick your day out of the answer ourselves. So the request names a place and a month, never a person, and the day you were born is not in it. No name, no account data. We keep that month in our own database and share it between everyone born in that city that month, so we usually do not have to ask again at all. Commercial weather provider; governed by its own policy. Privacy policy.
Sinch Text messages, only if you turn them on and give consent. Your phone number and the text of the message, which for a daily note contains your reading. That reading names the family members you have added, including any children, with a short note about each. Nothing is sent unless you have consented. Our own consent record keeps a hash of your IP address made with a secret key of ours, rather than the address itself, and your browser type. Messaging provider; governed by its own policy. Privacy policy.
Push services Push notifications, only if you allow them: Google Firebase for our phone app, and for notifications in a web browser, that browser’s own push service (Google for Chrome, Mozilla for Firefox, Apple for Safari). Your device’s push address and the text of the notification, which can include a line of your reading. Not your email address. Separate from Google Sign-In above; each governed by its own policies. Privacy policy.
Apple Sign in with Apple (only if you choose it). Your Apple identity token at sign-in. We keep the account identifier Apple gives us so we recognise you next time, including when you connect Apple to an account you opened with Google or an email link, and your name if Apple shares it the first time. You can disconnect it from your account page. Apple’s own relay may give us a forwarding address rather than your real one. Governed by Apple’s policies; used only to authenticate you. Privacy policy.
Stripe Payments, through Stripe Managed Payments. Sold Through Link, LLC, a Stripe company, is our Merchant of Record for checkout, billing and sales tax (only if you subscribe). Detailed in the paragraph below this table. The payment details you enter directly with Stripe — Ask Aunt Starling never receives or stores your card number. We send Stripe your email address and the plan you chose, so checkout is filled in for you. Stripe tells us its identifiers for your subscription and for you as its customer, which plan, its status and dates, and the email address on it, and we keep a copy of Stripe’s latest message about it. No Stripe script runs on our pages; you are taken to Stripe’s own checkout page instead (see 3.3). Merchant of Record; the seller of record for your purchase, governed by its own policy. Privacy policy.
Geoapify Location lookup: turns a birth city into a place on the map, and lists the postcodes for a city. The place text you type, and for a postcode list, the coordinates of that city. Not your IP address: our server makes the call, so Geoapify sees our address and never yours. No account data. Geocoding provider used only to resolve locations; we do not use it to track or profile you. Privacy policy.
Open-Meteo Weather and place lookup: current conditions and forecasts for your readings, and the first try at finding a city as you type it. The latitude and longitude of the city or postcode you gave us (we never read your device’s location), and the place name or postcode you type into a location box. Not your IP address: our server makes these calls, so Open-Meteo sees our address and never yours. Until 17 September 2026 it also supplied the weather for births between 1940 and 1969, as a whole calendar month, never the day; Copernicus does that now. Weather data service on a paid commercial plan, used only to fetch conditions; not used to track or profile you. Terms & privacy.
Copernicus Climate Change Service (ECMWF) Historical weather for births between 1940 and 1969, from ERA5, the European climate record, which reaches further back than our other weather sources. Not your birth date, and not your exact birth place. The same shape as Visual Crossing above: a whole calendar month at your birth city’s coordinates rounded to about a kilometre, and we pick your day out ourselves. No name, no account data, and our server makes the request, so they never see your IP address. The month is kept in our database and shared by everyone born in that city that month. The EU’s public climate service, run by the European Centre for Medium-Range Weather Forecasts; the data is published under CC BY 4.0. Privacy.
NOAA / NASA Space-weather data, solar and geomagnetic conditions and imagery on the public Space Weather page, and NOAA’s public satellite lightning files, from which our server counts the world’s lightning. Two separate things. Their images are not loaded until you ask: on the space-weather page each picture sits behind a “Show this picture” button that names who serves it and says they will see your IP address. Nothing reaches NOAA or NASA from your browser unless you press it, and you can tell us to remember the choice on that device. This changed on 7 September 2026; before that the pictures loaded automatically and those servers did see your address. Separately, our server asks NASA’s OMNI archive about the space weather in a whole calendar month — “December 1980” — and picks your day out of the answer ourselves, so your birth date is not sent. Space weather is the same for the whole planet, so there is no location in that request either: it contains a month and nothing about you at all. The lightning files are fetched by our server alone, from NOAA’s public copies on Amazon’s cloud; they are the same files for everybody and nothing about you is in the request. U.S. government science sources (NOAA Space Weather Prediction Center; NOAA’s GOES Geostationary Lightning Mapper; NASA SDO). Governed by their own policies. NOAA · NASA.
National Weather Service (NOAA) Official weather watches, warnings and advisories, so your reading can tell you what has been issued where you are. United States and its territories only; elsewhere we simply have nothing to show, and we never suggest that means the weather is calm. Your location, and nothing else. No name, no account, no birth details. Not your IP address — our server makes this call, so the Weather Service sees our address and never yours. We round your position to about 110 metres before asking, which is a city block rather than a doorstep: alerts are issued for zones the size of a county, so the extra precision was never buying you a better answer. This changed on 12 September 2026; before that we sent your position to about 11 metres. U.S. government weather service. We relay what it has already published, as a courtesy. It is not an emergency service and neither are we — always follow official warnings directly. Privacy policy.
Geomagnetic index sources The published numbers behind the “space weather” part of your reading: the Kp index from GFZ Helmholtz Centre Potsdam (Germany) and the Dst index from the World Data Center for Geomagnetism, Kyoto (Japan). Nothing about you. Our server downloads the same public file everybody else downloads — one number for the whole planet, with no location and no person in the request — and your browser never contacts them, so they never see your IP address either. Public research institutions publishing open scientific data, governed by their own policies. We read their published figures and send them nothing. GFZ · Kyoto WDC.
Schumann-resonance stations The public charts of three research stations: two in Italy (vlf.it, the Cumiana observatory; etna-ero.it, the Etna Radio Observatory) and one in Scotland (the British Geological Survey’s Eskdalemuir Observatory, whose chart covers the previous day). Our server reads them to take our own Schumann measurements; the charts themselves are not shown on our site. It also checks whether a fourth station, the Tomsk Space Observing System in Siberia (sos70.ru), is answering; nothing is read from it yet. Nothing about you. Only our server contacts these stations, so your browser never does and they never see your IP. Before 4 September 2026 their images loaded directly in your browser and those hosts did see it; from then until 26 October we showed copies served from our own address, and since 26 October we show none. Third-party research stations, governed by their own policies. They do not endorse, validate or collaborate with this site, and we send them nothing about you. We acknowledge the use of induction coil data from Eskdalemuir Observatory, supplied by the British Geological Survey.

Provider details reflect each company's then-current published policies; please refer to the linked policies for the latest.

Payments. If you subscribe, your payment is processed by Stripe, through Stripe Managed Payments. Sold Through Link, LLC — a Stripe company — is our Merchant of Record, and handles checkout, billing, and sales tax. You enter your payment details directly with Stripe; Ask Aunt Starling does not receive or store your card number. Stripe tells us which subscription and plan you have, whether it is currently paid, its dates, and the email address on it, which is how we know what to open up for you. Because Stripe is the seller on the transaction, your subscription can also be managed, and your receipts found, on Stripe’s own site at link.com. See Stripe’s privacy policy, and section 5 for how billing, cancelling and refunds work.

3.6 AI Narrative Generation (Anthropic)

Your personalized readings are written by Anthropic's Claude models, which we call as a processor through Anthropic's commercial API. We send only the minimum needed to generate a reading. Specifically:

We ask you first. Before your first reading we show you a page that names Anthropic, says what goes and what does not, and asks you to agree. Nothing is sent until you do, and declining means there are no readings, because this is how they are written. You can see that page again at /welcome/readings, and we keep a record of the date and the exact words you agreed to.

What we send to Anthropic:

  • The astrological details calculated from your birth date, time, and place, for example planetary positions, signs, houses, aspects, life-chapter periods, and upcoming returns.
  • Pronouns, so the reading speaks about each person correctly, and, for readings about your family, how each person is related to you.
  • The town you are in, when a reading talks about your weather, the daylight where you are, or the sky overhead. This is where you are now — it is not your birthplace, which is never sent.
  • No names. You are “you”; everyone else is replaced with a placeholder before a prompt leaves our server, and their name is put back into the reading when it comes back. That includes readings we wrote earlier: when one is quoted into a new prompt, the name in it is replaced first.
  • No exact ages, birthdays or birth years. An age goes only as a range (“a child”, “a teenager”, “an adult”). A solar return, whose date is your birthday, goes as a month and year only, and a period of life that began at your birth is described that way rather than dated. The one thing sent as you wrote it is what you type yourself: if you name a saved day “Dad turns 60”, that number goes with it, though the name is still replaced. This covers only the days you add for me to read, not the ones we work out for you, such as a solar return or a new moon.

What we do NOT send to Anthropic: your name or anyone else’s, your birth date, time or place, your email address, password, full mailing address, phone number, or any payment information.

What Anthropic retains and how they use it: Under Anthropic's commercial API terms, your inputs and the generated outputs are not used to train Anthropic's models. Anthropic may retain them only for a limited period (generally up to about 30 days) for trust-and-safety and abuse monitoring, after which they are deleted, unless a longer period is required by law. We do not authorize Anthropic to use your data for any other purpose. See Anthropic's Privacy Policy, Commercial Terms, and Privacy Center for their current practices.

3.7 Data Retention

We keep personal data only as long as we need it for the purpose we collected it:

  • Your account, birth details, charts, and readings: for as long as your account is active. When you delete your account we remove it from the live service immediately, and cancel any subscription at the same moment; if you ask us by email instead, within 30 days at the latest.
  • Time-limited content we can always regenerate, daily horoscopes, "what to wear," and monthly moon/eclipse meanings: about 60–90 days.
  • A birth chart you generate without an account: about 90 days, then deleted.
  • The note that you signed in but had not finished setting up (see 3.1): deleted as soon as you finish, and in any case after 90 days.
  • Environmental / weather snapshots, including an hourly air-pressure reading for where you are (used to tell you when the barometer moves sharply): about 30 days.
  • Historical weather for a city and a month (used for the weather on your birth day): kept indefinitely, because it never changes and keeping it means we stop asking anyone else about it. It is not personal data and holds no link to you or to any account — it is one record of what the weather did in a place, shared by every reader born there that month — so it is not affected when you delete your account.
  • Server logs, which record your IP address, your browser type and the pages you request: at most about two weeks, then deleted automatically. The web server’s own log keeps each page’s full address, which can include what you typed into the search box; our application’s request log keeps only the page, never what you typed into it and never your email address. They are used only to keep the Site running and secure.
  • Visit analytics: 90 days. Your account-usage record: until you delete your account.
  • Backups: a weekly copy of accounts and family members, kept about fourteen weeks, plus our database provider’s own short-term backups. A deleted account ages out of them on that schedule. We restore from them only to recover from a failure.
  • Payment records (if you buy a plan): held by Stripe, our payment processor, for as long as tax and accounting law require. We keep only a minimal record of the subscription itself (Stripe’s identifiers for it and its status), and when you delete your account we remove your email address and any link to you from it.
  • Your agreement to the automatic renewal (if you subscribe): three years. California law requires us to be able to show what you agreed to when you ticked the box, so this is the one record that survives deleting your account. It is deliberately thin: an internal reference number for the account, the two sentences we published and showed you, which plan and how often, and the date. It holds no name, no email, no birth details, no card and no IP address.

You may request deletion at any time (see "Your Rights").

3.8 Your Rights

Depending on your jurisdiction (e.g., U.S. state privacy laws, EU/UK GDPR), you may have rights to access, correct, delete, or receive a copy of your personal data, and to withdraw consent. You may also have rights to limit or object to certain processing. You can do much of this yourself, from your account page at any time: edit or delete any family member, download a copy of your data (everything we hold about you, your family members and your groups, in a file a text editor opens, with a few security keys left out), and delete your whole account (which also cancels any subscription). For anything else, email askauntstarling@gmail.com. We may take steps to verify your request.

3.9 Data Security

We implement reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

3.10 International Transfers

We may store or process information in the United States and other countries. Where required, we rely on appropriate safeguards for data transfers.

4. Children’s Privacy

The Site is intended for use by adults (18+). Children may not create their own account, and we do not knowingly let a child register or use the Site directly. We check the birth date you give for yourself, and do not accept one that makes you younger than 18. A child or teenager can still be read for — as a family member added by their own parent or legal guardian, who holds the account and agrees to these terms on the family’s behalf.

Because Aunt Starling makes charts for whole families, an adult account holder may add family members ("wingmate") who are minors, for example, their own children, by providing that child's birth details. By doing so, you confirm that you are the child's parent or legal guardian, and you consent on their behalf to our processing it solely to generate that family’s readings. Nobody else may add a child — being close to a family, or trusted with a child day to day, is not the same thing and does not count here. We keep a record of when you confirmed this and the exact words you agreed to, for as long as that family member stays on your account. We do not use a child's data for advertising and never sell or share it. You may review, correct or delete any wingmate's data at any time from your account page, or by emailing askauntstarling@gmail.com. If we learn a child has provided their own data without a guardian, we will delete it promptly.

5. Subscriptions, Billing and Cancellation

Some of Ask Aunt Starling is free and always will be. Your starter reading is a gift, with no account and no payment needed. Everything below applies only if you choose to subscribe. Subscriptions are sold only to buyers with a billing address in the United States.

Beta members

If you joined through our beta invitation, you have full access, everything in You Plus Wingmates, on a free option that stays free for as long as you keep your account and we offer the service. You never have to pay. After your first month we offer you the option to subscribe if you would like to support us, and paying is voluntary: we will never move you onto a paid plan, never ask for a card, and never end the free option while the service runs. If you do subscribe and later cancel, your free beta access carries on as before. Your free access is personal to you and cannot be transferred. Deleting your account ends it, along with everything else.

What you are paying for

There are two subscriptions. All About You is $12 a month and covers your own chart in full, Western, Vedic and Chinese readings, your daily horoscope, your planetary returns and your life chapters. You Plus Wingmates is $15 a month and adds the people you add to your account: their charts, how your chart and theirs speak to each other, and readings for your whole household together.

You can also pay for six months or a year at a time, which costs less per month: All About You is $65 for six months or $120 for a year, and You Plus Wingmates is $80 for six months or $150 for a year.

Prices are in US dollars, and sales tax is added at checkout where your state charges it, so your total may be a little more than the price above.

It renews by itself until you stop it

Your subscription renews automatically at the end of each billing period — every month, every six months or every year, depending on your plan — and your payment method is charged each time, until you cancel. Each billing period starts on the day you subscribe. There is no minimum term and no cancellation fee.

Before you pay, the subscribe page shows your plan, its price, how often you will be charged and how to cancel, and asks you to tick a box agreeing to the automatic renewal. The box is never ticked for you. We keep a record of that agreement, including the exact words you saw and the date, so that if you ever ask us what you agreed to we can tell you precisely. As soon as your payment goes through we email you a copy of those renewal terms to keep — what you are paying, how often, the date of your next charge, and how to cancel. If you are on a six-month or yearly plan we email you a reminder before each renewal, and whatever your plan we send a reminder at least once a year, saying what we charge, how often, and how to stop it.

Cancelling

You can cancel at any time from your account page, with one button and a confirmation, which is fewer steps than it took to subscribe. If we ever show you an offer when you cancel, the cancel button stays on screen the whole time. Cancelling stops the next payment. You keep everything you are paying for until the end of the period you have already paid for — the month, the six months or the year — we do not cut you off the moment you click.

Cancelling is not the same as deleting

This distinction matters, so we spell it out. Cancelling ends the payments and closes the paid readings. It does not delete anything. Your chart, the people you added and everything written for you stay exactly as they are, and come straight back if you subscribe again. If you move to the cheaper subscription, the people you added are kept too, you simply stop being able to read them until you move back.

If you want your data actually erased, that is a separate and deliberate act: use the deletion option in your account, which also cancels your subscription straight away, with the same refund of unused whole months that cancelling a six-month or yearly plan would give you. You do not have to ask for that one: we send it back to the card you paid with as part of deleting the account, because afterwards there is no address left for either of us to write to. Erasing is always available to you, whether or not you are paying, and we will never put it behind a payment.

Refunds

If you are unhappy within 14 days of a payment, ask us and we will refund it in full. After that it depends on the plan you chose. On monthly, cancelling stops future payments and the month already paid for is not refunded. On a six-month or yearly plan we refund the whole months you have not used — cancel three months into a year and you get nine months back, worked out from what you actually paid. If you take that refund, your paid access ends when the refund is made. If something on our side was broken, tell us; we would rather fix it and make it right than argue about a date.

If you are in the EU or the UK

You have 14 days to change your mind about something bought online, counted from the day you get access. You do not have to give a reason, and you do not give that right up by starting to read straight away. To use it, ask us, or ask Link, LLC, which sells the subscription to you — their own terms set out the same 14 days and ask you to say that the cooling-off period is your reason. Our 14-day promise above runs alongside it and is the same length on purpose, so you get the same answer either way, and nothing in these terms removes rights your local law gives you. If you cancel within the 14 days, you receive a full refund within 14 days of your request.

If the price changes

We will tell you by email at least 7 days and no more than 30 days before any price change takes effect, and that email will tell you how to cancel if you would rather not continue. A price change never applies to a period you have already paid for.

Who takes your money

Payments are handled by Stripe, through Stripe Managed Payments. Sold Through Link, LLC — a Stripe company — is the Merchant of Record, meaning Stripe, not Ask Aunt Starling, is the seller on the transaction, and Stripe collects and remits any sales tax or VAT due where you live. Your card details are entered with Stripe and are never received or stored by us. Your receipts and billing emails come from Stripe, and you can manage or cancel your subscription on their site at link.com as well as from your account here. See Stripe’s privacy policy.

On your bank statement this appears as Link.com ∗ ASK STARLING, not as Ask Aunt Starling, because Link is the seller of record. The address shown beside it is the payment company’s in South San Francisco, California, not ours in Austin. It is us; it is just not our name, or our address, on the line.

6. Emails, Texts and Notifications

Aunt Starling can reach you three ways: email, text message and push notifications on a device you have turned them on for. You choose which, and for what, on your account page, and you can change any of it at any time.

Your daily horoscope by email is a box you see before you save. When you make your account, a box beside the Save button asks whether to send your horoscope every morning. If the place you give for where you live now is in the United States, it starts ticked; everywhere else it starts empty and is sent only if you tick it. Either way it is your choice before anything is sent, we keep a record of the choice and the exact sentence you saw, it has a one-click unsubscribe in every letter, and you can switch it off on your account page at any time. Texts and push notifications are never turned on this way.

Which emails you can switch off, and which you cannot. Everything I send you because you asked to hear from me carries that one-click unsubscribe: your Pocket Horoscope, the weekly, monthly and new-year letters, the alerts for sky events and weather, and the occasional nudge if you started setting up and stopped. A handful of letters do not have one, and they are the ones about your own account rather than about the stars: a sign-in link, a confirmation when you change your email address, your receipt, a reminder before a subscription renews, and a notice that these terms are changing. Switching those off would mean losing the record of what you paid or the way back into your account, so instead they are rare, and they stop entirely when you delete your account.

If you already had an account when this started and the place you gave for where you live now is in the United States, your morning email was switched on for you on 22 September 2026, and every letter says how to stop it: one tap in the letter, which needs no sign-in, or unticking Email on the Notifications card of your account page. If you had already turned it off, it stayed off. If your account is anywhere else, nothing changed unless you asked for it.

Texts are opt-in and never automatic. Giving us a mobile number is not the same as agreeing to be texted: the number and the permission are two separate controls on purpose, and we will not send you a text without a live consent record. When you tick that box we store the exact sentence you agreed to, so if we ever reword it your record keeps the wording you actually saw.

Expect about one message a day if you turn your Pocket Horoscope on, plus anything else you have specifically turned on: weekly, monthly or new-year letters, and alerts for sky events or weather warnings. How often you hear from us depends on what you choose. Message and data rates may apply, that is between you and your carrier, not us.

Reply STOP at any time and the texts end. You do not have to explain, and you do not lose anything else: your account, your chart and your people are untouched, and email and push carry on if you left them on. Reply HELP for help, and the reply tells you how to reach us. You can also switch texts off from your account page without texting anything.

Delete your account and your number goes with it, along with the consent record, we do not keep a phone number for somebody who has erased their account.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their content or privacy practices. Review those sites’ terms and policies.

8. Intellectual Property

All text, graphics, logos, and other materials on the Site are the property of Ask Aunt Starling (or their respective owners) and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

Aunt Starling™ is a trademark of Ask Auntie LLC (U.S. Trademark Application Serial No. 99437206). All rights reserved.

9. Using the Site Fairly

Aunt Starling is here to help people understand themselves and the people they love. You agree not to misuse the Site. In particular, you must not:

  • use it for anything unlawful, or to harm, harass or deceive anyone;
  • use it to bully, stalk, intimidate, shame or target anyone, or for any other ill-intentioned purpose, including adding someone’s birth details in order to pry into their life or use what you learn against them;
  • commit fraud, send spam, or use someone else’s account or payment details;
  • copy, resell or republish our content, or otherwise infringe our intellectual property or anyone else’s;
  • interfere with the Site’s security or operation, including by introducing malware, probing or testing for vulnerabilities, getting around access controls, or scraping, crawling or bulk-downloading the Site.

10. Suspending or Ending Access

We may suspend or close your access to the Site if:

  • you seriously break these Terms, or keep breaking them after we have told you;
  • a subscription payment fails and is not resolved;
  • we reasonably believe your account is involved in fraud, or puts the Site or other people’s data at risk; or
  • the law requires us to.

Where it is safe and lawful, we will tell you first and give you a chance to put things right. Suspending access never takes away your data rights: you can still ask for a copy of your data or have it erased, as section 3.8 describes. You can close your own account at any time from your account page.

11. Changes to These Terms

We may update these Terms and this Privacy Policy from time to time. The “Last Updated” date reflects the most recent changes. If Aunt Starling makes a material change, it will email account holders at least 30 days before the change takes effect, show a notice on the Site, and ask you to accept the new version the next time you sign in. If you are a subscriber and do not accept a material change, you can cancel before it takes effect and receive a refund of any whole months you have paid for and not used. A change never applies to a dispute that arose before the change was posted. Price changes follow the notice rules in section 5.

12. Severability and Entire Agreement

If a court or arbitrator finds any part of these Terms unenforceable, that part will be enforced to the greatest extent allowed and the rest of these Terms stays in effect.

These Terms, including the Privacy Policy and the renewal terms you accept at checkout, are the entire agreement between you and Ask Auntie LLC about the Site and replace any earlier version you accepted. Not enforcing a provision is not a waiver of it. You may not transfer these Terms to anyone else, and Ask Auntie LLC may transfer them to a buyer of the Aunt Starling business after notice to you.

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflicts of law principles.

14. Contact Us

Questions about these Terms or our Privacy Policy? Email askauntstarling@gmail.com.
Mailing Address: Ask Auntie LLC, 5900 Balcones Dr Ste 100, Austin, TX 78731